Help Center / Devices and player pairing

03

Devices and player pairing

Add screens, install and activate the player app, assign licenses and monitor device status.

Step-by-step tutorial with screenshots

3.1 Before you add a screen

Each screen in MATX is a device running the MATX player app. The player app is Android based (built with Flutter) and activates against a MATX license.

Have the following ready:

  • A supported Android device connected to the screen, with a working network connection.
  • An available license in License Management.
  • The device's ID or serial number.
  • The Virtual Space the screen belongs to, and the time zone of its location.

3.2 Add a device in the portal

  1. In the sidebar, select Screens.

  2. Open Add New Device.

  3. Complete the fields described below.

    Screens, Add New Device form
    Screens, Add New Device form
  4. Save the device.

FieldWhat to enter
Device NameA name people will recognize, such as the branch and screen position.
Device ID/Serial NumberThe identifier of the physical device.
Device TypeThe type of device that runs the player.
Virtual SpaceThe Virtual Space the screen belongs to.
Time ZoneThe time zone where the screen is located.

3.3 Install and activate the player app

  1. Install the MATX player app on the Android device. Contact support@matxsignage.com for the player app download link.

  2. Open the player app on the device.

  3. Follow the on-screen prompts to activate the player against a MATX license.

    ScreenshotPlayer app, activation screen
  4. In the portal, go to Screens and check that the device status changes from Offline to Online.

3.4 Assign and manage licenses

Each player activates against a license. License Management is where administrators assign licenses.

  1. Open the profile menu and select License Management.

  2. Review your licenses and which devices they are assigned to.

    ScreenshotLicense Management page
  3. Assign a license to the device you want to activate.

The Active Licenses card on the Dashboard shows your license use at a glance.

3.5 Monitor screens and open device details

The Screens page lists every device with its status (online or offline) and health.

  1. In the sidebar, select Screens.

  2. Scan the list for devices that are offline or show a health problem.

    Screens list with status and health
    Screens list with status and health
  3. Select a device to open its detail page.

  4. Review the device details.

    ScreenshotScreens, device detail page

Still need help?

Email support@matxsignage.com and tell us your Device Name or what you were trying to do.

Contact us